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Frequently Asked Questions
FAQ
General
What is Indie Hosting?
Do I need to sign up for a subscription?
Do you offer free trials?
How do I get started with a server?
Pricing & Credits
How much does your hosting cost?
How does your credit-based pricing system work?
How do I purchase credits?
Do credits expire?
Can I get a refund for unused credits?
What payment methods do you accept?
Servers
What hardware do you use for your servers?
Where are your data centers located?
How do I upgrade or downgrade my server's resources?
Do you other DDoS protection?
Can I upload my own world files?
How do I access my server's console and files?
Account / Other
How do I contact support?
Do you offer live chat or phone support?
How does the referal program work?
Do you plan to support other games in the future?
Can I request new features for the panel?